E-commerce and challenges in O.M

Recently in class we talked about operations strategy in a global environment as well as the challenges in Operations management, we touched on some of the reason why companies decide move their headquarters elsewhere and the advantage that globalization brings. One slide from the PowerPoint presentation jump out at me as I was contemplating on what to write for my second blog post. The slide was about the cultural and ethical issues that these companies experience when globalizing, and immediately one company came to mind, Nordstrom. From research that I have done, Nordstrom’s focus is to provide “fair” treatment wherever they do business. Nordstrom expects his business suppliers to comply with the applicable laws and regulations of the United States as well as having set up an internal risk department that conducts annual risk assessments through internal audits. These risk assessments help to identify areas of potential risk in Nordstrom supply chain. This assessment includes monitoring for human trafficking and slavery risk within the supply chain.

Nordstrom is one of those companies that work through an e global commerce provider, border free, that allows them to offer international shopping. Through this global commerce provider, Nordstrom customers are allowed to convert from American dollars to any local currency they also show the customer all the duties and taxes that need to be paid by that customer, they comply with customs; making sure that packages are Customs-friendly and meet all the requirements both in the U.S. and around the world, and they are aware of product restrictions. This e global commerce provider facilitates Nordstrom’s communication with the rest of the world, it facilitates business transactions and it provides a good understanding of Nordstrom product to other people who are not familiar with their products.

This global expansion has been very successful for Nordstrom. In 2012, it increased e-commerce sales 42.4% to $1.3 billion from $913.0 million, and they are expecting in growing web sales to 6 billion in 2020. E-commerce sales account for part of 25% of total revenues for Nordstrom.

https://www.internetretailer.com/2013/02/28/web-represents-nearly-28-nordstroms-sales-growth

Today, Nordstrom continue to increase with web sales growth of 33% in their first quarter. According to Mike Koppel Nordstrom executive vice president and chief financial officer, they plan to invest 3.9 billion in capital over the next five years, the main focus being on serving more customers through store and online growth.

http://www.internetretailer.com/2014/05/19/nordstrom-invests-heavily-e-commerce

Nordstrom has also taken one of the new challenges in operations management, which is sustainability. People today are more concern with “protecting the planet” as well as recycling. Boxes given to customers when there is a purchase are made from 100% recycled fiber, saving 400 tons of paper annually. Bags are made of 80 percent recycled content and are recyclable, catalogs too, comes from certified sustainable managed forest and it also comes from paper already used. Their restaurants are local, healthy and ecofriendly.

http://shop.nordstrom.com/c/nordstrom-cares

My questions is:

Do you think that the operations management challenges such as sustainability is increasing Nordstrom e-commerce?

An UberlyFantastic New Business Model

Recently ride-share programs have been all the rage. I myself cannot remember the last time I took a cab. In my opinion these ride-share programs, and I will specifically be speaking on the behalf of Uber as that is the only one I utilize, have massively decreased the amount of money I spend on cabs. On a Friday night, I can get from downtown to Lincoln Park area for about $10-$12 which is far cheaper than the usual $20 with tip I give to cab drivers.

The operations of Uber itself are quite unique and they have been as successful as they have found a way to thrive on the free-market system in the United States, as well as other countries in the world. There has been recent political pressure to shut-down the companies but it looks like those demands will not be fulfilled.

Uber has morphed together the fast smartphone world of today as well as finding a massively over-priced market and have completely changed the world know to cab drivers. We all have had experiences were you sit in a cab feeling uncomfortable as they make no effort to talk to you, are on their phone talking the entire time, and the inside of the car is beat up. Uber has change that by operating a unique manner few have tried to do. The operations of Uber itself have always impressed me as they literally have a network of hundreds of thousands of driver and they have penetrated the global markets as well.

I will always take Uber now over taking a cab, except for one instance. Surge pricing has always confused me and at times will annoy me to no end. Last season my friend and I attended a Blackhawks game and we took an Uber. Since it was snowing there was a surge pricing in effect; however, we failed to look to see the multiplier of the surcharge. Our ride ended up costing us about $60. At the time Uber was not super transparent about surge pricing but since then they have made it clear to the consumer by making sure to have the consumer actually accept the surcharge before the car is ordered.

Another thought is if Uber’s growth will sustain itself, or will there eventually be too many drivers for too little of consumers? This in my opinion directly relates itself to our class in Week 4 where we were discussing forecasting. With a new company such as Uber being in a newly created market space it is hard to look to comparables. Using forecasting techniques such as weighted average will be useless as the amount of high growth will through of the long term sustainability Uber is looking to achieve. Other techniques such as Exponential Smoothing and Trend Projection will be useless as there is not enough years to look to when performing research. It will be interesting to see in the upcoming years if Uber avoids the over forecasting pitfall so many new companies do and continue to transform the car industry as we know it today.

Uber-Taxi-NYC2-1024x615

How would you go about and forecast Uber’s growth?
Have you ever used a ride share program? If not, what would your reason be?
Have you found the ride-share programs to be dramatically cheaper than cabs?
What is your opinion about surge pricing? Is it a necessity for Uber to efficiently maximize profits or will it ends up hurting the company by turning away consumers?

Sources

http://consumerist.com/2014/09/18/how-do-uber-and-lyft-work-and-why-should-i-even-care/
https://www.uber.com/cities
http://www.nytimes.com/2014/10/01/upshot/uber-improves-life-economists-agree.html?ref=technology&abt=0002&abg=1

Going Green to Put You in the Black

Climate change, environmental protection, carbon footprint; all of these phrases are familiar to us. But what do they have to do with operation management? A lot, actually! We can see this in the concept of sustainability, “meeting the needs of the present without compromising the ability of the future generations to meet their needs.” (Heizer 189.) Sustainability is important to operation managers because of how it affects things outside of the company. From the beginning of the supply chain to the end, managers have to consider how the product and the operations will affect not only consumers, but also the environment. To do this, managers can look at raw materials, product design, suppliers, disposal of material and waste, and transportation to reduce the impact on the environment. If the managers do not practice sustainability, the company can receive bad press from different stakeholders. Not only that, if the company is not meeting regulations, the company can be fined. According to our text, “if a firm wants to be viable and competitive, it must have a strategy for corporate social responsibility and sustainability.” (Heizer 199.)

There are many examples of companies changing the supply chain to be more sustainable. For instance, bottle companies using recycled plastic or companies reusing wastewater. Recently, even more companies have promised to reduce their environmental impact. Last week the New York Times reported more companies are supporting greener supply chains, renewable energy, and stopping the destruction of the tropical forests. According to the article, these promises have been a growing trend for a number of years, “…with virtually every major company now feeling obliged to make commitments about environmental sustainability, and to report regularly on progress.” (Nytimes.) This goes back to why sustainability is important for operations management. Because of the growing expectations, managers are looking for ways to make the supply chain sustainable. It also supports the fact that companies have to be sustainable to be competitive. Apple has committed to looking for ways to practice renewable energy and reduce emissions from their suppliers in the supply chain. For instance, Apple has been building solar farms and wind arrays in the United States. Other companies in the article have pledged to stop deforestation. Including Unilever, who has pledged to “…trace all…palm oil to known sources by the end of this year.” (Nytimes.)

Personally, sustainability was really interesting to read about. Though I have chosen to only talk about sustainability in regard to the environment, sustainability also includes other dimensions, as well. I think what surprised me most about sustainability is how companies really do have to practice it in order to stay viable and competitive. I realized that company sustainability influences how I think about a company. I am more willing to buy the company’s products and I think most other customers are like that too.

What are your thoughts on sustainability? Do you agree with the statement that companies need to practice sustainability in order to be viable and competitive? Why or why not?

Sources:

Gillis, Justin. Companies Take the Baton in Climate Change Efforts. Nytimes.com. New York Times, 2014. Web.

http://www.nytimes.com/2014/09/24/business/energy-environment/passing-the-baton-in-climate-change-efforts.html?_r=1

Heizer, Jay, and Barry Render. Principles of Operations Management. Upper Saddle River. 2013. Print.

United Airlines reward program: Boom or Bust?

unitedcheckin

I came across an article from this past week talking about how United Airlines is implementing new levels and requirements on its loyalty rewards program, MileagePlus. In short, airlines have historically rewarded their customers based on miles flown. United is now adding a twist to it where the number of miles flown is not the only requirement to achieve elite status. Aside from adding a minimum number of flights flown, they have now created “premier qualifying dollar” (PQD), which is simply the money you spend on flights. Below is a brief outline of the tiers of their program as well as what the requirements are to reach a specific level:

  • Premier Silver: 25,000 miles or 30 segments flown annually, and $2,500 PQDs
  • Premier Gold: 50,000 miles or 60 segments flown annually, and $5,000 PQDs
  • Premier Platinum: 75,000 miles or 90 segments flown annually, and $7,500 PQDs
  • Premier 1K: 100,000 miles or 120 segments flown annually, and $10,000 PQDs

I am a loyal southwest customer and in turn am part of their “rapid rewards” club. Their idea is very simple as you simply collect points based on the price of your flight, with the price of your flight directly related to the distance between the two cities you are flying to/from. Not to mention if you are close to  meeting the point total for a free flight but are not quite there, you have the option to purchases additional points without having to purchases a flight. This is a very simple, easy to understand, flexible and relatively non-exclusive program which is the way I envision a rewards program being. As a traveler, I am very comfortable with the program and I feel free flights are attainable. I  travel enough where I am concerned about earning rewards of some kind and a program such as United’s is completely unrealistic for me.  Unless I have to travel frequently for my job, I would not have this same level of comfort ability with rewards programs such as United’s outline above. I definitely connect better with Southwest’s rapid reward program and I feel that my business is valued and taken seriously by the airline, something I cannot say for United

In a sluggish economy, why is United (and other major airlines such as Delta) pursuing programs that are raising the bar and basically shrinking the pool of travelers who can qualify for these elite rewards? Why is prestige becoming such a major factor in the programs decision making process? I understand you do not want to give away your product easily but I feel programs like these do more harm than good by emitting a highly arrogant vibe. The airline is trying to gain a competitive advantage but I feel it is sacrificing business while trying to gain that advantage. The decision to pursue a program such as this was bad one almost from conception as I do believe the project managers were too focused on the specific issue of creating a prestigious rewards program  and as a result ignored the bigger picture. Focusing on differentiating yourself from a competitor is good but not at the expense of long-term sustainability. Especially given the fragility of the airline industry (and the economy as a whole) in recent times I would think decisions would be better thought out, more universal and simply more accessible to the average traveler as a means to entice new business and grow existing business.

What do you think of this new plan? Do you think it will be successful?

http://www.cnbc.com/id/100825006

 

Saving the Planet One Aisle at a Time: Tesco’s Sustainability Movement

Many companies want to promote sustainability within their markets since it attracts more customers, however competition and living within specific limits are stopping them from achieving this goal. Sustainability, which includes sustainable design, building and operations, is the collection of strategies and policies employed by companies in order to reduce their overall impact on the future generations. By taking waste from one part of the production process and using that waste to generate new product is a great way to minimize the consumption of limited natural resources and maintain their availability for the future.

800px-Bradley_Stoke_Tesco_2It is very important for management to set goals and develop a strategy when searching for improvement opportunities in order to implement a sustainability program within their company. I think it is much easier being sustainable than going green and many other companies are following in such footsteps.

For instance, Tesco, a British multinational grocery store and third-largest general merchandise retailer in the world measured by revenues and second-largest measured by profits, has recently planned out new business strategies and goals in three various areas, one of which is to reduce food waste globally and become a more sustainable company.

Tesco-1024x468

Research by Tesco shows that about one third of the world’s food is never eaten and instead it is thrown out or left to rot. Therefore, Tesco is planning to pursue this food waste issue in three crucial areas which are: its own operations, the supply chain and agriculture, as well as the customers. The company has the ability to track down waste and find where it happens as it leaves the farmer’s field and reaches the customers’ home, and everything that happens in between.

According to the article, Tesco claims that around 32 percent of food is wasted across its value chain, of which 16 percent comes from the supply chain and agriculture, the other 16 percent coming from customers and less than 1 percent is from the retailer.

Because of the large amount of food waste across all markets, the company is working to develop an advanced measurement for the amount of food ruined in its operations. This will permit Tesco to track progress through a period of time which can significantly minimize the waste as well as achieve its goal of sustainability. Since the food waste is much lower in the UK than in other markets, it plans to follow in their specific operational practices and more precise forecasting so that food does not rot or is thrown out with the high supply rate.

Being more transparent and sustainable for a company with a global marketplace is tough, however, Tesco hopes that by keeping a strong track record of its waste management will lead to a decrease in the food waste levels throughout its value chain, attract more customers, and keep increasing its profits.

Do you think the tracking record will achieve greater sustainability for Tesco or should they examine other ways to manage their inventory and to minimize the overall food waste?

Source: http://www.environmentalleader.com/2013/05/29/tesco-announces-goal-to-reduce-food-waste-globally/

Sustaining The Nike Swoosh

The sports apparel powerhouse Nike, Inc. has recently released big changes in the news by announcing a partnership with Swiss company Bluesign Technologies.  The partnership will accelerate the supply of sustainable materials and chemistries for use in all Nike products.  What does that mean exactly?  Well, it means Nike is going green – they are taking steps to make the production of their textiles more sustainable for their workers, customers, and environment.

Though I bet not many of you have heard of Bluesign Technologies, their company is quite interesting.  They have also partnered with The North Face on a journey to sustainability.  The link provided here (http://www.youtube.com/watch?v=wkOQVQdJ_Lo) is a short video which details great information regarding Bluesign; how they work, the benefit of using their technologies, and how it can better the environment.  Basically, Bluesign is an input management system.  They know everything that thNikeey put into their production and calculate the effect of a chemical used in a textile regarding their air emissions, water emissions, and how it affects the workplace so that they know the outcome a chemical has before even starting production.

Nike is utilizing two of Bluesign Technologies that will provide Nike’s supply chain with access to roll out the tools across Nike’s global supply chain.  With one of the technologies, Bluefinder, a supplier can access pre-screened sustainable textile preparations including dye systems, detergents, and other chemicals used in the manufacturing process.  The benefit of this tool is that it helps suppliers manage restricted substances and increase water/energy efficiency.  The second tool Nike will utilize is Blueguide which gives Nike access to 30,000+ materials produced using chemicals from the Bluefinder at facilities that have undergone rigorous assessment.

Nike is pursuing to enhance their sustainable material strategy.  They are looking to put a set of positive chemistries in the hands of material suppliers by preventing the use of hazardous chemicals.  With Nike using these technologies, they can change production with many manufacturers by having them use technologies in order to produce more sustainable products and increase efficiencies.

I think this is a great partnership for many reasons.  First, as we discussed in class, sustainability is win-win and has a multifold positive impact.  Furthermore, without these technologies Nike’s supply chain had to go through individual factory assessments.  Now, their supply chain will run more efficiently with more innovative products.  With the integration of Bluesign Technologies, materials will be made in a manner which is sustainable between products, the environment, and the manufacturing factory.  The sustainability advantage is not only effective in Nike’s products, but in improving their supply chain by making production more innovative, stable, and of higher quality.  This aspect of their operations management is greatly going to improve Nike to being not only a sports powerhouse, but a sustainable one as well.

 How beneficial do you think the use of Bluesign Technologies will be to Nike?

Do you look more favorably on a company that takes efforts to reduce their carbon footprint and provide more sustainable products- why/not?

Nike

Sources:

http://nikeinc.com/news/nike-partners-with-bluesign-technologies-to-scale-sustainable-textiles

http://www.environmentalleader.com/2013/03/20/nike-supply-chain-to-use-bluesign-sustainability-tools/

Nike Relationship with Livestrong Charity Dies!

A relationship that generated millions and branded Nike to what it is today has finally come to an end. After a nine year relationship, Nike is closing down its support with the Livestrong Foundation that former bicyclist Lance Armstrong has created to help cancer survivors.

Livestrong-Nike-Cancelled
NIKE LIVESTRONG DISCONTINUED

The footwear company is pulling the plug on all Livestrong merchandise off of store shelves. I know exactly what all of you are thinking, “Wait a Sec! That means no more yellow Livestrong wristbands?” Yes this is exactly what it means. They are discontinuing all footwear and clothing, so the shoes you just bought last week that retailed over $100 will now be worth nothing. Nike has generated over 100 million in funds to the foundation since 2004 and during the time accounted for about a quarter of Livestrong’s average yearly revenue.

The foundation said that change in its relationship will have no affect on the services it provided to cancer survivors. Nike said they would continue the support in other ways, but they weren’t able to provide specifics at the moment.

The company ended the sponsorship last October after becoming aware to the news of Lance Armstrong using performance-enhancing drugs and lied to Nike for over a decade. Mr. Armstrong is now resigned from chairman of the foundation and dissociated himself from Livestrong.

Stores like Dick’s Sporting Goods and Sport Authority are now severely hurting due to heavy inventory of Livestrong merchandise of exercise equipment and clothing that failed to sell. Consumers have already turned their back on the brand that was once so dominating and meant so much. The foundation that is based in East Austin, Texas, is looking for a new outlook and a way of rebuilding itself to what it used to be. A Spokesperson for the foundation said, “We want to steer a strong and independent course that ensures the long-term health and sustainability of the organization.”

The foundation has derived 1/3 of its budget from corporate and licensing sponsors, 1/3 from events, and 1/3 from general fundraising, according to chief executive Doug Ulman.

Livestrong still has some corporate sponsors, and still in the works for seeking more. “The foundation has taken other steps to reinvent itself, including moving its “call-to-action” day—which was celebrated on the anniversary of Mr. Armstrong’s cancer diagnosis—to May 17, the day that its yellow wristband was introduced.” The foundation has started new relay marathons all throughout Austin, while ending the sponsorship with the Austin Marathon in April after three years being the top sponsor. Nearly 500 runners associated with Livestrong have already raised $250,000 this year.

I just feel that after the foundation was basically led by an imposter is going to be really hard for the company to regain its trust in its consumers and hard to rebuild itself after an impact like this.

WILL THE FOUNDATION BE ABLE TO REBUILD THEMSELVES AFTER NIKE DROPPING THEM?

WILL THIS AFFECT THE QUALITY OF THE SERVICE THE FOUNDATION PROVIDES?

 

Sources:http://online.wsj.com/article/SB10001424127887323855804578511271244741516.html#articleTabs%3Darticle

 

How The Light Bulb Got Its Groove Back


incandescent_light_bulb
LED_Bulbcfl_light_bulb

In the 19th century, the only type of bulb available was the incandescent light bulb. This bulb was “the biggest thing since sliced bread” and incredibly effective at its job. Unfortunately for the light bulb, the business world seems to continuously search for improvements or replacements of the once great predecessor. Today, the incandescent light bulb seems like an antique compared to the variety of light bulbs available. Consumers can choose now choose from incandescent, fluorescent, halogen, HID (high-intensity discharge), and LED (light emitting diodes) light bulbs. Each light bulb usually provides a longer life and brighter light than their respective predecessors. Consumers also now have the option to choose from a variety of light types (i.e. warm, cool, natural) and whether they dim or not. At a certain point, a consumer can be quickly flooded with and drown in the massive amount of information and options of light bulbs.

At this point, someone may be thinking to themselves “why should I care about light bulbs?” I’ll admit that when considering a single light bulb the selection of said bulb would not save someone or a company millions of dollars, but an impact will be evident. The average person, especially not a company, does not utilize a single light bulb. Let’s consider an average home to use for as example: three bedrooms, two bathrooms, one kitchen, one dining room, etc. Each room requires at least one lighting fixture, and each fixture uses three light bulbs (if we stay on the conservative side). All these rooms and fixtures amount to a possible minimum of 30 light bulbs.

LED

Compact Florescent

Incandescent

Price per bulb

$ 35.95

$ 3.95

$ 1.25

Life Span

50,000 Hours

8,000 Hours

1,200 Hours

Kilowatts per year

329

767

3,285

Annual Oper. Cost

$ 32.85

$ 76.65

$ 328.59

Now imagine the impact this has over the possible minimum of bulbs established earlier. Although a single light bulb, or even light bulbs in general, might not seem to have a large impact on finances, this myth is quickly proven false. Buildings owners, whether residential or commercial, must take into consideration the price of and the operating costs of light bulbs into their expenses. This affects large buildings even more because of the massive amount of light bulbs in use at any given times. The light bulb is no longer solely symbolic of an idea and can now come to represent money, or $$$.

How could something so small and seemingly insignificant come to have such a large impact on the financial aspect of households and businesses? Should the government require homes and businesses to replace current light bulbs with more efficient ones? Would the requirement even be worth the hassle?

 

http://business.time.com/2013/05/09/long-live-the-lightbulb/

http://www.energystar.gov/index.cfm?c=lighting.pr_lighting_landing

http://www.megavolt.co.il/Tips_and_info/types_of_bulbs.html

“Bring the Taxes On!” An early Christmas or Nightmare?

Conline-shopping(1)urrently, online sellers are only required by law to collect tax on the states they have a physical presence in. Online only businesses are not required to charge sales tax and consumers who don’t pay sales tax on purchases they make online are supposed to pay that tax to their state. But, that rarely happens. Only 1% of consumers actually follow that law and the rest get away with it.

Consumers enjoy the concept of buying online to avoid tax and this may be coming to an end soon if the bill for internet sales tax law is passed.  Some say, that the bill passing will be an early Christmas for Retailers that have a physical presence.  In a survey taken by an advisory firm (Alix Partners),  30% of online shoppers said they would stop shopping online and shop more at retail stores that have a physical location if all online business started taxing.  The other half of the people surveyed said the sales tax would not affect their online shopping habits. Management for retailers need to figure out the pros and cons of the sales tax online.  Some will be affected while others will not be.

Companies like Amazon were against the online sales tax bill passing at first. After years of opposition, Amazon also is supporting the bill because they are already collecting sales tax in nine of the states where it has warehouses.  While Amazon is supporting the bill now, many other online retailers are opposing the bill saying that it would hurt their business and it would be an administrative nightmare because they would have to manage to determine tax rates for different states and locations at checkout. EBay another large online retailer like Amazon, has a slightly different opinion on the tax law.  John Donahoe, the CEO of EBay  says that if congress does pass the online sales legislation, small businesses with less than 50 employees or less than $10 million in annual out of state sales should be exempt from the sales tax law nationwide.  EBay is not completely opposing the legislation, but they are saying that it should have some exemptions to it.  Americans for Tax Reform, an anti-tax group also strongly opposed the bill as well as other online retailers.

The law would only apply to online sellers that have at least $1 million in sales and do not have a physical store or warehouse.  If the bill is passes it is estimated that more than $12 billion in additional sales taxes will be collected from online purchases each year. The only concern of the bill passing is its affect on online businesses. This could be a possible nightmare for them and really hurt their business. The bill has the full support of retailers including Best Buy, Target, Wal-Mart, and Barnes and Noble because they already are required to charge tax online because they have physical presence in most states.

What could be possible techniques for online business to keep running despite them charging online tax?  Do you think that retailers with physical presence will benefit from this bill passing?

http://www.cnbc.com/id/100716012

http://money.cnn.com/2013/05/05/news/internet-sales-tax/index.html

“Inventory Is Evil”


Apple, Inc. is one of the largest, most innovative companies in the world, selling not only electronic gadgets for users of all skill levels, but also how it manages inventory and forecast for its demand. The company has devised new inventory management strategies that have become a benchmark in the electronic industry and examples to many other companies worldwide.

These newly implemented benchmarks not only minimized inventory costs, but simultaneously helped Apple smoothly sail through high profile product launches without giving scope to competitors or allow them to catch up with competitively similar products. The case not only covers inventory management techniques at Apple, but also provide basis for calculating the internal fund requirements of the company based on projected sales.

In the electronics business, companies desire to minimize inventory storage as much as possible to avoid the risk that it won’t move to consumer hands. However, when a company underestimates the anticipated demand of a product and produces fewer units than expected, this results in a shortage of inventory, leading to a loss in both customers and market share. Therefore, a fundamental practice for a manufacturer is to keep as little inventory on hand as possible. As Apple’s agenda is perceived, they try to keep the right balance of inventory in all of their stores to satisfy customers demand.

Marketing products quickly saves the company storage costs and avoids the devaluation of products due to the continuous improvement of technology both internally and by new innovations from competitors. The best way to keep the inventory at minimized level is to invest and focus on supply chain and marketing continuously. To increase production, it is wise to hire contractors for manufacturing equipment instead of owning one. By doing so, the company will focus on promoting the inventory management in order to sell that specific line of products speedily at the fixed price.

Tim Cook, the manager of Apple, believed inventory loses somewhere between 1-2% of its value each week under standard conditions, the same way milk goes bad soon after the carton is opened. Operating under this philosophy, he put Apple in front of other competitors, such as Dell, by improving the way of moving inventory, where he claimed that “inventory is evil”.

There are a few ratios that show how quickly companies can liquidate inventory. For instance, the “days of inventory” ratio measures a company’s performance and provides a better idea to investors of how long a company takes to turn its inventory into sales, with shorter periods being better. Likewise, “inventory turnover,” shows that a low turnover can mean poor sales and thus products will be sits in a warehouse losing their value; on the other hand, high turnover means strong sales and relatively empty warehouses.

 

 
What sort of inventory management practices can other companies learn from Apple, Inc.?

 

 

 

Sources:
H., Victor. “Apple’s Secret Sauce for Success Is Inventory Management.” Phone Arena. N.p., 29 Mar. 2012. Web. 28 Apr. 2013.
http://www.phonearena.com/news/Apples-secret-sauce-for-success-is-inventory-management_id28558

Niu, Evan. “Does Apple Have a Little Inventory Problem?” (AAPL). N.p., 5 Mar. 2013. Web. 28 Apr. 2013.
http://www.fool.com/investing/general/2013/03/05/does-apple-have-a-little-inventory-problem.aspx

“What Is Apple’s Inventory Management Secret? | QuickBooks Manufacturing Blog.”QuickBooks Manufacturing Blog. N.p., 17 Apr. 2012. Web. 28 Apr. 2013.
http://quickbooksmanufacturing.wordpress.com/2012/04/17/apple-inventory-management-secret/