Keeping up With Quality

As we discussed in our previous classes, we have discussed that an organization must always continually collect data in order to keep control of their processes. However, how exactly does an organization take control of a process that may need improvement or otherwise a routine check-up? Keeping up with a process that your organization has may be a daunting task due to the fact that the organization already has so many tasks and duties to keep up with. As the article explains, one must “look closely as to how you’re collecting data”. Machine, Part and Shift data are all very important aspects as far as collecting data goes but what exactly do these mean and how are they relevant to your organization?

Machine Data

  • As the article explains, there may be a machine that will be ultimately responsible for quality criteria. Being able to identify where exactly the data came from by identifying the machine is an excellent way of identifying quality errors and could help to finding the problem of quality criteria failures. Instead of giving the whole overall process such as “Line 1”, you can specifically assign the work line from “Line 1” to “Machine 1” and could help to easily identify where exactly a certain product may have come from or where the problem may have came from.

Part Data

  • Part data refers to the manner in which you may collect data. Most people may collect data in “parts” and therefore may not have the biggest organizational picture. As the article explains, one must go in to great detail and must expand their data collection when collecting their “samples” and “parts” of data to more closely represent the organization. A good source of collected data, can be better use for the organization and can help to provide a clearer picture.

Shift Data

  • A human component is always present as the article explains and a manager must be able to take account for the human aspect of any part of their aspect. One manner in which a manager can collect data is by looking at the different shifts and comparing to see how they are doing. Is the earlier shift producing more quality accepted products than the late night shift? If so, what can be done to fix it? etc. A good manager will always make sure to look at the organization at every part and not just as a whole

As we have explained in class, collecting data and being able to use data to better reflect and improve the organization can help to better overall total quality management. It may not be the employees or process that may need a check-up, but rather what is it that the manager can do to fix their process or better yet, what is it that they can do to improve it? How do you feel about having constant quality improvement even when the organization may not need it? Is it necessary to always “fix something that’s not broken”? How can one go in to more detail when collecting data?

Internet Too Slow? Google Says: Get up to Speed!

We live in an era in which information is sent and received at amazing speeds. However, one company has chosen to challenge today’s widely accepted internet speeds and has chosen to come up with a product that leaves other internet service providers in the dust. Google, has recently introduced their new form of internet called “Google Fiber”, and although it has not been introduced to a wide market it has had great success so far in their test location of Kansas City, MO. As with any other products that Google introduces, there has been quite a high demand for their new service. However, with a product like Google’s, how much exactly will their new product cost and will it be able to keep up with current market demand and current market prices? The answer however, is that Google’s new product will not only be just as costly as today’s Internet Service Providers, but they are also guaranteeing to be 100 times faster than current internet speeds. This currently means that loading and streaming time will suffer zero to no buffer time which is something that many Internet providers seem to frustrate their customers with. However, how exactly is Google setting up their prices in comparison to their internet speeds?  As explained by Google:

  • A one -time $300 Fiber install fee  and receive a  guaranteed Internet service for 7 years (No additional fees)
  • Waive the $300 , and it’s $70 per month for the super-fast Internet service (one gigabit upload & download; no data caps)
  • Top tier is $120 per month

As discussed in class, there are many different challenges for a company to break through barriers in a market. However, with Porter’s barriers to entry in mind, it seems that Google is the one raising the bar for all the other Internet Service Providers. With their new product being introduced and starting to become demanded by larger markets, it is not long before Google and their new internet service can take over and dominate the internet market. But what exactly is making Google’s new internet so special and so highly demanded? Is it simply because they are providing a brand new service that has higher quality fibers or simply because they are slow to release their product? It is without a doubt that Google’s new product may very well become the new standard, but how exactly will they be able to convince all the existing Internet Service Provider’s to change their entire system, for a higher quality data cable? Google is not only trying to raise the bar for all the other companies, but it seems that Google may very well be trying to drive out some of these companies as well.