Business Rebirth

 Do you know the type of guy who just graduated and believed that with no experience only university knowledge he could start a business and become rich? Well that’s me, my name is Yousif. When I graduated back in 2008, I though of starting my own business I searched for an industry to start from and after a while I decided to start my own travel agency, tourism was growing back then I offered in-country services (like a tour to the historical places in Bahrain) and I provided the regular flight & hotel booking services. 2010 was not a pleasant year; the dollar crisis had its major effect on the agency’s sales. After 2012 the consumer behavior shifted gradually, people used online booking and made their reservations. My loss was from the customers that stopped dealing with the agency. I tried to do something, one day an idea just came to my mind, as if it was a gift from the sky which sounded like an orchestra playing as a background, at last I found it “Supply- Chain Management.” People are booking online for two reasons:

1-      It’s more flexible. 

2-      It’s cheaper.

3-      It’s faster and not time consuming.
 
I want to meet with all my suppliers to make a new agreement, now that I have made a newer agreement with my suppliers I managed to offer cheaper prices and sometimes even cheaper than the online bookings. Furthermore, after learning how important supply management is I can now work with my suppliers on offering online payment through PayPal, offer (seasonal) packages – hotel + flight. Now I could survive the market, meet demand, offer high performance services, and generate profit.
 
 
Do you think my business will survive without proper supply chain management?
 
What are some of the advantages from using Supply Chain Management – besides what I presented above?

Etihad Airways modernizes approach to inventory management.

Amadeus, a global leader in technology for the travel and tourism industry, and Etihad Airways, the Abu Dhabi-based National Airline of the United Arab Emirates, announce that they have successfully implemented Amadeus Altéa Inventory for the airline. Adoption of the new generation IT solution strengthens Etihad Airways’ capacity to maximise revenue on every seat.

 

Ali Saleh, Head of Revenue Management, Etihad Airways, said: “Etihad has added 37 new destinations in as many months. When expanding so rapidly it is critical that we have the latest IT platform in place to support our commercial objectives. We have migrated our core systems without any interruptions and we could not have achieved this major milestone without Amadeus’ precision planning and excellent execution.”

 

Etihad Airways is using Amadeus Altéa Inventory to manage inventory control, schedule changes, passenger re-accommodation, special service requests and yield management functions. The airline’s improved decision making capabilities will allow it to increase yield and reduce its operational costs.

Frédéric Spagnou, Amadeus’ Vice President, Airline Business Group, commented: “Amadeus is committed to helping all airlines to implement their business strategy in the most efficient and flexible way and to manage their operations in a secure IT environment. We are very pleased with our partnership and joint effort with the Etihad team, which has enabled a very quick and fully controlled migration.”

 

The very smooth migration project, which took only 9 months from project kick-off to cutover, is part of a wider IT modernization program for Etihad which includes adoption of the Amadeus e-Ticket Server and interline e-ticket functionality, Departure Control System and the online booking engine to power the airline’s commercial website.

 

Etihad is one of 28 airlines across the globe that has selected Altea CMS, the industry’s only next generation IT platform for passenger management. Currently Altéa Reservation is used by over 150 airlines to power their sales and reservation functions and Altéa Inventory has been adopted by leading airlines including British Airways, Qantas and Finnair.

 

This is a very unique and value-adding system, can you think of any other systems within the airline business that will increase efficiency on the airline’s part and promote better customer service?

IT Service Continuity Management

IT services are designed to support one or more business technology areas by supplying the skillsets, physical hardware, applications, or processes necessary to accomplish an operation. Continuity management consists of planning and administering the risks associated with technologies used by a company. Professionals can be brought in to evaluate organizational values, potential threats, vulnerabilities, and determine a plan of action for disaster scenarios.

IT Service Continuity Management (ITSM) can also be centered on the licensing, agreement, and maintenance of third party implemented solutions to supply continuous availability. The goal is to identify and monitor risks to prepare a company for any type of situation with possible impact on utilized services. ITSM is a preventive measure used to make certain the minimum service levels can always be provided. This is accomplished by taking measures to reduce associated disaster risks and making plans to accommodate recovery needs.

Managed Services: Abundant Protection Options for Evolving Enterprises ITSM is a managed service designed to improve the reliability of systems or processes used by a business. Multiple concepts have made it easier for providers to supply a straightforward solution in regards to process or information protection.

Delivered assistance includes: Systems Administration Managed Security Storage Services Monitoring Assistance Networking Data Replication Supplied knowledge can be used to leverage various aspects of an infrastructure, technology, and business continuity. Providers make it simple to have a redundant environment in place for disaster preparedness. These secure environments are available whenever needed by an organization. Professionals have the capability to support critical systems or applications necessary to maintain business operations. Administration support allows a company to have a consistently efficient server or application environment. Hardware or software can be configured quickly, deployed, and maintained as needed.Managed security assists with the protection of vital information from any type of internal or external threat. Managed services include firewall management, intrusion detection, potential weakness identification, and continuous monitoring. Companies’ use measures such as offsite copies to make sure information is available regardless of the disaster scenario. Off-site providers can not only store the data, but also manage the hardware and configurations needed to keep a business operating when a problem occurs. Monitoring identifies potential or existing problems involving a specific system, database, or process. Network assistance entails the monitoring of traffic or connectivity to create solutions for improved connectivity, reduced costs, or better performance. Data replication services help a company ensure critical data can be recovered in real-time to prevent the halting of important applications, loss of information, or integrity issues. IT service continuity management is a diverse area where the offered assistance depends on precise organizational needs. An abundant amount of help is supplied to increase the dependability of vital operational components. ITSM is used to align support needs with solutions for risk minimization. Organizations gain a combination of proactive and reactive procedures geared toward preparing for unforeseeable complications. While these measures can seem like a costly investment, it is often necessary for companies with vital systems or information that cannot be compromised under any circumstances.

Do you think that IT service continuty management is really important? and Why Is Operational Safeguarding Valuable?