Cloud computing can best be described as a real-time communication network that involves a large number of computers, servers, desktops, tablets, laptops, phones, etc. Cloud computing allows for running programs on many connected devices at the same time. Cloud computing in the business environment started with employees. Employees want the option to have their office travel with them. Cloud computing allows employees to have all the benefits of working in the office without actually having to be in the office. All they need is a device that can connect to their business network; even a phone with internet capability can be sufficient. This is beneficial to any company, because employees have proven to be more efficient and with the flexibility of working remotely employees are even willing to work longer hours if that means they can work outside of the office. Another benefit is bringing in your own device for work. If you have an Apple computer, you know how to work your Apple computer, and the same goes for Dell, Asus, etc. The point being, employees do not want to learn to use a new device when they are perfectly comfortable with their own and that makes cloud computing useful in that sense.
Not only do employees reap the benefits of the cloud computing system, the business/IT model forecasts are more accurate than ever. In the past when businesses would purchase new hardware or software they would have to forecast into the future spanning five to ten years. The problem is, businesses grow which inhibits the need for more employees which demands more storage space, and you get it… the forecast is wrong and you have to purchase more, and it’s not cheap! With cloud computing server capacity and running out of storage space is no worry.
Most importantly, cloud computing has positively effected customers. As we learned in class via the airplane experiment and have been reminded all quarter, the customer is the most important aspect in any business. If you don’t know what your customer wants, how will you be successful? Cloud computing has changed the way a company can interact with the customer. It allows for a business to react to customer needs as soon as the customer wants. Customers don’t have to wait to shop for products and services they have access 24/7. With cloud computing customer satisfaction reaches all new levels.
The newest cloud on the market is CenturyLinkVoice. CenturyLinkVoice is promoted as a business solutionfor small and large companies. And the idea is the same as all of the factors above; it provides a network for employees that will enable them to work wherever they have a functioning device, and more importantly it caters to customers wants and needs. For a short promotional video about CenturyLinkVoice, please see the link at the bottom of this post as well as an article discussing the impact cloud computing has had on Toyota.