Misericordia in Motion – Team 5

Misericordia Logo

 

Project Description:

The goal of our project was to partner with Misericordia Heart of Mercy and provide donations and service to help bring awareness and further contribute to their cause. Our team participated in two service events for Misericordia as well as raised donations and awareness through social media and online outlets. We hosted an event with a family-friendly movie for residents and the general public which also included other activities such as yoga, dancing, face-painting and a silent auction to generate monetary donations to Misericordia and also interact with and engage the community. Four of our team members also volunteered at the Greenhouse Inn for Sunday brunch at Misericordia’s campus restaurant. Our group maximized online donations through the implementation of social media outlets such as Facebook, Twitter, Instagram, and LinkedIn. This social media exposure and personal networks brought significant online donations through our FirstGiving.com page as well as provided valuable awareness to the work done at Misericordia.

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Charity Information:

Misericordia is a Chicago-based not-for-profit corporation serving persons with developmental disabilities.  Misericordia serves more than 600 people through a wide variety of programs.  The Mission Statement of Misericordia is to “support individuals with developmental disabilities in maximizing their level of independence and self-determination within an environment that fosters spirituality, dignity, respect and enhancement of quality of life. We promote development of natural family and community support, community awareness, education and advocacy.”  Misericordia offers a continuum of care based on the needs of the individual.  They also offer peace of mind to the families of residents since they know their loved one is cared for in a way that will enhance their life.  Donations allow Misericordia to offer more than just room and board for residents and offer them exceptional programs, such as intervention by physical therapists, occupational therapists and speech therapists.

 

Success Metrics:

Goal #1: Generate $3,000.00 in revenueDSC_0718

Our group was able to produce $2,795.00 in revenue and we reached 93% of our intended goal.  This was amazing as approximately 70% of our revenue was generated entirely online through our personal/corporate networks and social media outreach. Through many in-kind donations and resources we were able to minimize expenses to $30 and the entire remaining balance will be donated to Misericordia.

Goal #2: Provide 48 hours of service

Our group was able to produce 58 hours of service to Misericordia through two service events. The first service event had a family-friendly movie for residents and the general public which also included other activities such as yoga, dancing, face-painting and a silent auction. At this event we had approximately 60 attendants including 45 Misericordia residents. Four of our team members also volunteered at the Greenhouse Inn for Sunday brunch at Misericordia’s campus restaurant.

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Goal #3: Have a social media reach through 4,000 impressions

Our group was able to produce over 175,000 impressions! Our original objective was to produce 750 likes and 3,000 reach on Facebook, 25 retweets on Twitter, 25 hearts on Instagram, and 10 snaps on Snapchat or approximately 4,000 impressions. By combining all of our social media exposure through the listed social media outlets, including LinkedIn, our group was able to far exceed our original goal by producing over 175,000 impressions. Each impression provides awareness and recognition for the valuable work Misericordia does.

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Advice for Future Teams:

  1. Defining individual responsibilities and workflows is key. By having individual ownership, everyone was held accountable and felt that their contributions were part of a collective goal.
  2. Decide on a goal or mission and stick to it. It is imperative to have a clear and attainable scope for your project. Scope creep can be easily overlooked and before you know it you have a completely different project.
  3. Have an online presence. With the various conflicts people have whether it be family, other classes, work, etc it is very difficult to get everyone in one physical location. Our group utilized Google Docs and Google Hangouts to make sure that more people are able to participate no matter where. In addition, our group took advantage of online donations as part of our online presence.

Lessons Learned:

  1. Having a team mission is critical. By understanding what it is your team wants to accomplish makes other decisions much easier. For example, when venue conflicts arose our team knew that the involvement and engagement of Misericordia residents was more important and this ultimately prevented us from changing venues.
  2. Continue to monitor risk and make any updates for new risks that may occur. With so many variables in the field project it is important to have contingency plans. Having an effective risk management plan allows for your team to be proactive in dealing with future issues and have a proper response to overcome the issue.
  3. Utilize an effective communication strategy. There are many applications groups can use to make communication easier such as the app Slack. Setting some rules of communication and having a proper way of communicating allows for the group to work together more effectively. In addition, this will help eliminate some redundancies in communication such as email overload.

“Doing more, with less”

“Doing more, with less” is a phrase most small business owners can relate to. This phrase refers to reaching goals and standards with reduced or limited resources compared to other organizations. This limitation of resources creates obstacles in various aspects in an organization, particularly project management. Having firsthand experience in a small business for the past 10 years I can attest to the phrase “doing more, with less”. Small businesses face many challenges, but by utilizing the following tools effective project management can still be delivered

Schedule

Maintaining a schedule is important in all businesses, particularly small businesses. Many projects in a small business context are limited in time and resources but also need to meet a high standard. As a result, utilization of PERT or Gantt charts can effectively manage the progress of a particular project. I have personally have not used these charts in my small business, but understand the benefit in doing so. By having a Work Breakdown Structure, each project can have more specific deliverables and evaluation of these deliverables is more easily done.

Cost

“Doing more, with less” is often times speaking to financial resource limitations. In a small business setting, financial resources are almost always a challenge. There are various programs and software used in the business world to track costs, but in my organization we utilize a budget system. The budget allows us to see what we estimated for a project and what we have paid for that project. By comparing the estimated and actual cost we can determine if we are on track to meet the budget for a given project or if we need to re-evaluate the estimations and/or find other cost effective ways to meet the budget.

Control

Controlling costs and scheduling is pivotal to successful project management. For example, if you do not control employees who are purchasing products for the project or you do not have control measures in place for scheduling then there will be a greater variation from the mean timeline and budget you have set forth to begin with. Generally, this issue has not been a problem in my organization particularly because I have been solely in charge of developing projects, estimating costs, scheduling, and carrying out the projects. This article sheds light on the areas of improvement that my small business can achieve.

Evaluation

Effective communication and developing a work culture where collaboration is valued and sought after is an important aspect for evaluations. Individuals must understand that their input is valued and there will not be blame or punishment for voicing their opinions. This environment is conducive to learning from previous projects and as a result improves project management processes for future projects.

 

I aim to further develop and improve on my project management by utilizing the tools discussed above. As a result I will be more effective at “doing more, with less”. Have you had a time in your organization or life where you had to “do more, with less?”

 

URL: http://smallbusiness.chron.com/effective-project-management-small-business-organization-41274.html

Citation:

Markgraf, B. (n.d.). Effective Project Management in the Small Business Organization. Retrieved August 10, 2015, from http://smallbusiness.chron.com/effective-project-management-small-business-organization-41274.html

2 Stories a Day

https://www.youtube.com/watch?t=13&v=Hdpf-MQM9vY

 

In 2000 my family contacted a builder in order to build a home. After approximately ten months my family and I were happy to receive a two story home. This translates to approximately one story built every five months. Although this may seem common in the USA, a province in China called Dongting Lake was able to produce a 30 story building in 15 days. This feat was accomplished through a proper management plan and efficient execution. Although the building may have been built in 15 days the project was mapped and planned out long before. Project managers effectively developed an organized strategy, defined the project, estimated project times and costs, developed a project plan, and executed the plan.

The project managers involved in this undertaking understood the organization’s strategy and were able to align the projects with the firm’s mission. These managers needed to respond to various environmental factors as well as navigating resource scarcities. Managers could possibly use the SMART pneumonic to remember to be specific in targeting objectives, establish measurable progress checks, make sure the objective is assignable to specific individuals, develop a realistic idea of what can be done with the given resources, and understand the time duration to achieve the objective. This step is crucial in project management in order to lay the foundation of the entire project.

Managers properly defined the project, established priorities, and created an effective work breakdown structure. As you can see in the video, components of the building were developed off-site and were assembled on the land afterwards. This focused the project by created a plan, schedule, and budget that is able to be effectively managed at the respective organizational levels.

Many times projects may be properly defined and aligned with the organization’s strategy but when it comes to estimating the projects there may be a difference of opinions. Top-down estimates are generally made from top managers who have limited knowledge on process where as bottom-up approach is generally derived from individuals who have a great deal of knowledge of the process and can provide a check on various costs in the work breakdown structure. In my organization, we do not utilize the bottom up approach very often. When making decisions about work processes without fully understanding the work process seems to create inefficiencies in the organization. I think that process individuals should be included in the estimation as well as the development of the project plan. These individuals would be able to identify critical activities as well as provide a basis for scheduling other activities. This plan can then be managed by top management. With a proper plan, management can effectively manage various activities and deliver the project.

Execution is key to any project, especially when constructing a building. Some individuals may be worried about entering a building which was built in fifteen days, however when understanding the planning and management involved and witnessing the execution I would not be worried, would you?