We have all been there or at least read about it. Firms stating they are going to hire this many thousands of employees over the next few years. Firms predicting an uptick in the market and hiring in advance to be able to meet demands with a mature workforce. The fallout of the mass hiring is usually those employees sit stagnant for quite a few months until they are properly trained or certain workstreams sell. Being in consulting I have seen this firsthand. My firm staffed-up considerably in my area of focus with some of the new employees not place on engagements for up to eight months. While they are participating in internal activities they are not billing hours to the client, thus are a negative investment for the firm.
Thus the concept of leadership’s involvement in recruiting, productivity, and retention. Bringing in top talent, putting that talent to use, and keeping that talent in house for years to come should be the goals of management. However, it seems like no matter how well run an organization is, these issues are all still prevalent. Great leaders should focus on utlizing the current talent they have in house rather than hiring from the outside. There are numerous pros to this line of thinking including the expense of bringing in new talent, the expense of losing current talent, and keeping employees engaged.
Do you have experience where staff was utilized rather than hiring additional employees? Have you seen instances where employees where cross-trained over different disciplines in order to increase productivity?